Privacy Policy

Your inner world stays yours

Privacy isn't a feature — it's the foundation Bloomers is built on.

Last Updated: August 2026

Company Information

Company Name

BloomersAI Innovations Private Limited

CIN

U86900TS2025PTC205482

Registered Office

Hyderabad, Telangana, India

Date of Incorporation

October 23, 2025

Device-only by default

Your journal, profile, and progress are stored locally on your device. Nothing leaves your phone unless you explicitly choose to sync.

Quick, simple sign-up

Create your account in seconds. Your healing data stays on your device — your account just unlocks the experience.

Works offline

Every self-guided feature works without internet. Your healing doesn't depend on connectivity.

App lock

Biometric or PIN protection so no one can open the app but you.

1

Introduction

BloomersAI Innovations Private Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download and use the Bloomers mobile application (“Bloomers” or the “App”) — the guided healing companion — and when you visit our website at bloomers.ai for informational purposes.

2

Information We Collect

2.1 Profile & Healing Data (Stored Locally)

When you use the Bloomers app, you may create a profile and engage with guided sessions, journaling, and progress tracking. This information — including journal entries, session preferences, Bloom Profile responses, and healing progress — is stored locally on your device by default. We do not access or store this data on our servers unless you explicitly opt in to cloud sync.

2.2 Usage Analytics (Opt-In, Anonymized)

If you choose to enable analytics, we may collect anonymized usage data such as feature interactions, session completion rates, and app performance metrics. This data cannot be used to identify you personally and helps us improve the App. Analytics are disabled by default.

2.3 Crash Reports (Anonymized)

We may collect anonymized crash reports and diagnostic logs to identify and fix technical issues. These reports do not include your journal content, personal profile data, or other healing information.

2.4 Optional Account & Marketplace Data

If you choose to create an account, book a healer session through the marketplace (when available), or contact us directly, we may collect information you provide such as your name, email address, or phone number. Payment information for marketplace bookings is processed by third-party payment providers — we do not store complete payment card details.

3

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and personalize the Bloomers app experience
  • Improve app performance, features, and guided healing content
  • Respond to your comments, questions, and provide customer support
  • Process marketplace transactions when you book healer sessions
  • Detect, prevent, and address technical issues and security concerns
  • Comply with legal obligations

We never sell your personal information or healing data to third parties.

4

Data Storage & Security

Bloomers is designed local-first. Your healing journal, profile, and progress data are stored on your device with encryption. Cloud sync is available only if you explicitly opt in — and even then, synced data is encrypted in transit and at rest.

We implement appropriate technical and organizational security measures to protect any information we do process. App lock (biometric or PIN) adds an additional layer of protection on your device. We do not access or store your personal healing journey data on our servers without your explicit consent.

5

Data Sharing & Disclosure

We do not sell your personal information. We may share limited information with:

  • Service Providers

    Third-party vendors who perform services on our behalf (payment processing, cloud infrastructure for opted-in sync, analytics, crash reporting) — only the minimum data necessary.

  • Legal Requirements

    When required by law or to protect our rights, safety, or the rights of others.

  • Business Transfers

    In connection with any merger, sale, or acquisition, with continued protection of your data.

6

Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to processing of your personal information
Request restriction of processing
Data portability
Withdraw consent at any time

Because most data is stored on your device, you can delete all app data at any time by uninstalling the App or using in-app data deletion tools. To exercise other rights, contact us at trupti@bloomers.ai.

7

Third-Party Services

The Bloomers app may integrate with third-party SDKs for essential functions such as anonymized analytics, crash reporting, and payment processing (for marketplace bookings). These providers receive only the minimum data required to perform their function — never your journal entries or healing content.

When you use optional features that link to external services (such as booking a healer or contacting us via email), those services have their own privacy policies. We encourage you to review them.

Our website at bloomers.ai may use cookies for basic functionality. The Bloomers mobile app does not use browser cookies.

8

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at trupti@bloomers.ai.

9

International Data Transfers

If you opt in to cloud sync or use features that involve our servers, your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page, updating the “Last Updated” date, and — where appropriate — notifying you in the App. Changes are effective upon posting unless otherwise stated.

11

Contact Us

If you have any questions about this Privacy Policy, please contact us:

BloomersAI Innovations Private Limited

Hyderabad, Telangana, India

Ready to start your healing journey — privately, on your terms?